Jennifer Felten Chief Operating Officer of Skilled KC, Skilled KC Technical Institute Jennifer Felten is a chief operating officer in Real World Learning, Education for the Ewing Marion Kauffman Foundation, where she works collaboratively with the Skilled KC Technical Institute (Skilled KC) president and CEO, Skilled KC staff, as well as Foundation associates in a variety of activities related to the development, launch, and scaling of Skilled KC. Prior to joining the Kauffman Foundation, Felten was a director of operations and supply chain at Real Pet Food Company, where she developed and communicated objectives, policies, and procedures, including financial reporting, development of operational strategy, capital expenditure planning, and leadership across three teams. Earlier, Felten was a director of supply chain at Pro-Pet LLC, where she oversaw the purchasing of raw materials and packaging, inventory control, and data analysis for three manufacturing locations, as well as provided overall analysis for internal and external stakeholders. Felten previously served on the Wild Bird Feeding Industry (WBFI) board. Felten has a Bachelor of Science in economics from the University of Missouri – Kansas City and is in the MicroMasters program at the Massachusetts Institute of Technology studying supply chain management.